Shipping policy

Shipping Policy

Effective Date: July 31, 2026

At IndiKartz, we are committed to delivering your orders quickly, safely, and efficiently. Please read our Shipping Policy to understand how we process and deliver your purchases.

Order Processing

- All orders are processed within 1–2 business days after successful order confirmation or payment verification.
- Orders are not processed or shipped on Sundays or public holidays.
- During peak seasons or promotional events, processing times may be slightly longer.

Shipping Time

- Standard delivery across India usually takes 3–7 business days, depending on your location.
- Deliveries to remote or rural areas may require additional time.
- Delivery timelines are estimates and may vary due to courier operations, weather conditions, public holidays, or other unforeseen circumstances.

Shipping Charges

- Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.
- From time to time, we may offer free shipping on selected products or promotional campaigns.

Order Tracking

Once your order has been shipped, you will receive a confirmation message with your tracking details. You can use the tracking information to monitor your shipment until it reaches your doorstep.

Delivery

Please ensure that the shipping address and contact information provided during checkout are accurate. IndiKartz is not responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.

If delivery cannot be completed after multiple courier attempts, the order may be returned to us. In such cases, additional shipping charges may apply for re-dispatch, where applicable.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or incorrect, please contact our customer support within 48 hours of delivery. Kindly provide your order number along with clear photos or an unboxing video to help us resolve the issue as quickly as possible.

Shipping Delays

While we strive to deliver every order on time, unexpected delays may occasionally occur due to weather, natural disasters, transportation issues, government restrictions, or courier-related factors beyond our control. We appreciate your patience and understanding in such situations.

Contact Us

If you have any questions regarding your shipment or delivery, our customer support team is always here to assist you. We are committed to providing a smooth, transparent, and reliable shopping experience.

Thank you for shopping with IndiKartz. We value your trust and work hard to ensure every order reaches you safely and on time.